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Terms of Use

Last updated: 1 November 2026

Plain-language terms for buying from spaneshhiya.com. Short version: we make skincare honestly; you use it sensibly; if either of us messes up, we fix it.

The products

SPANESHHIYA products are handmade cosmetics, not medicines. They are not intended to diagnose, treat, cure or prevent any disease. Ingredients lists are printed in full on every pack; please read them if you have known allergies.

Colour and texture can vary slightly between batches because we use natural clays and botanicals without synthetic stabilisers. This is a feature of handmade, not a defect.

Prices are in Indian Rupees (INR) and include taxes where applicable. We may update prices as ingredient costs change; the price on the product page at the time of order is the price you pay.

Orders & payment

Placing an order is an offer to buy; we accept it when we confirm the order and process payment via Razorpay.

We may cancel and fully refund an order if a product is unexpectedly out of stock or an ingredient batch fails our quality check. It happens rarely — we'd rather refund than ship something we're not proud of.

Using the products

Patch tests exist for a reason: perform one before first use, especially if your skin is reactive. Discontinue use and see a dermatologist if irritation persists. Results vary from person to person; no product can promise specific outcomes.

This website

All text, photography, label artwork and the SPANESHHIYA name and heart mark are ours. You may share links to our pages freely; please don't copy our writing or photos to sell things.

The product information on this site is maintained with care, but the pack label is the legal final word on ingredients and usage.

Liability

To the extent permitted by Indian law, our liability for any order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of India. Any disputes fall under the jurisdiction of our home city courts.

Questions about this policy? Write to care@spaneshhiya.com or use the contact form — we answer in plain language.