Privacy Policy
Last updated: 1 November 2026
Small brand, small data. We collect only what we need to mix your jar, ship it, and answer when you write to us.
What we collect
Orders: your name, email, phone, shipping address and PIN code, and what you bought. Payments are processed entirely by Razorpay — we never see or store card numbers, UPI PINs or bank credentials.
Contact & newsletter: the name, email and message you choose to send us.
Analytics: aggregate, cookie-based usage statistics (which pages get read, roughly how long). No personal profiling, no ad retargeting pixels.
Why we collect it
To make and deliver your order, send tracking updates, respond to your messages, and improve the products and this website. Newsletter email goes only to people who asked for it, and every email has an unsubscribe link.
Who we share it with
Only the parties needed to run an order: our courier partner (name, address, phone for delivery), Razorpay (payment processing), and our hosting/email providers (order and message records).
We do not sell, rent or trade your data. Ever. Not to advertisers, not to 'partners'.
Cookies
A functional cookie keeps your shopping bag between visits, and an analytics cookie counts pages honestly. You can clear cookies anytime from your browser; the bag will simply empty.
Your rights
Under India's Digital Personal Data Protection Act, you may request a copy of your data, ask for corrections, or ask us to delete it. Write to care@spaneshhiya.com from your registered email and we will act within 30 days.
We store order records for accounting (as required by Indian tax law) and delete marketing data on request.
Children
Our shop is not directed at children under 18. We don't knowingly collect data from them.